Frequently Asked Questions

We ship directly from our corporate headquarters in Alpharetta, Georgia, via USPS Priority Mail. Shipments are processed daily Monday through Friday. We do not ship on Saturday, Sunday, or holidays. You can reach us at 770-497-6400, option 4, from 8:00 am to 4:00 pm EST, Monday through Friday.

Shipping is free (within the U.S.) unless you choose to pay for Expedited shipping. In this case, we will combine all item weights to achieve the most cost-effective result. You never overpay for shipping; we will refund any overage.

You will receive a confirmation and tracking information for your purchase via email.
American Honda Motor Co., Inc. has a taxable presence in all 50 states based upon the statutory nexus standards in each and consistent with the provisions of the Commerce Clause of the U.S. Constitution. That taxable presence in each state is established by either a physical presence (property) or personnel (sales/administrative personnel).
We are Honda Power Equipment, a division of American Honda Motor Co., Inc. All publications found on this site are original and in brand new condition. We do sell ‘slightly damaged’ publications from to time. These publications may have smeared ink on the cover, a bent corner, or a stubbed spine. This damage occurred in transit from our print vendor. None of these ‘slightly damaged’ publications is missing pages.
• For assistance in locating your General Purpose engine serial number, go to
https://engines.honda.com/support-and-service/serial-number-locator

• For assistance in locating your Marine frame serial number, go to https://marine.honda.com/support/manuals/serial-number

• For assistance in locating your Power Equipment frame serial number, go to
https://powerequipment.honda.com/support/serial-number-locator
• Honda does not sell parts directly. Honda Power Equipment Parts are available to purchase at any authorized Honda dealer. Parts availability may be limited or nonexistent for older, discontinued models.

• Parts for most current GP Engine models (2004 and forward) can be ordered online at
https://peparts.honda.com/engines#/serial

• Parts for most current Marine models (2004 and forward) can be ordered online at http://peparts.honda.com/marine#/serial
Absolutely. There's a human at the other end who would be pleased to help you in any way. Your complete satisfaction is our goal, so contact us before or after you buy. You can reach us at 770-497-6400, option 4, from 8:00 am to 4:00 pm EST, Monday through Friday.